Anthropic· Sales· San Francisco, CA | New York City, NY | Seattle, WA
Salesforce Administrator
Classified Tasks (17)
Automate 0%Augment 82%Human-Only 18%
Augment (14)
AI assists, human decides
Build and maintain world-class Salesforce CRM systems for the GTM team
technical
Design and implement tactical and project-related deliverables to support business growth
operational
Configure and customize Salesforce to meet business needs
technical
Optimize quote-to-cash (QTC) solutions using Salesforce and connected systems (e.g., Ironclad, Stripe, Metronome)
technical
Design and develop partner management solutions in an agile environment
technical
Design and develop forecasting solutions in an agile environment
analytical
Design and develop territory mapping solutions in an agile environment
analytical
Design and develop internationalization solutions in an agile environment
technical
Design and develop pipeline optimization solutions in an agile environment
analytical
Design and develop lead management processes in an agile environment
operational
Design scalable CRM architectures with a focus on flexibility and maintainability
technical
Ensure controls and documentation are followed to create and maintain an effective control environment
administrative
Configure and maintain other business systems such as HubSpot, Apollo, and Clay
technical
Build and optimize integrations between Salesforce and other platforms
technical
Human-Only (3)
Requires human judgment
Collaborate with Revenue Operations team members and business partners to understand requirements and drive strategic solutions
communication
Collaborate with operations and business partners to gather and refine requirements, objectives, and processes
communication
Resolve ambiguous problems in a rapidly changing business environment and propose impactful solutions
leadership
Job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Salesforce Administrator at Anthropic, you will play a key role in building and maintaining world-class CRM systems for our GTM team. In this role, you'll work both autonomously and collaboratively to design and implement tactical and project-related deliverables that support our business growth. You'll work closely with other Revenue Operations team members and business partners to understand requirements and drive strategic solutions, always with a focus on flexibility, maintainability, and scale. Responsibilities: Configure and customize Salesforce to meet business needs Optimize QTC solutions with Salesforce and other systems (Ironclad, Stripe and Metronome) Design and develop high quality solutions in an agile environment including partner management, forecasting, territory mapping, internationalization, pipeline optimization, and lead management processes Work closely with operations and business partners to understand and refine requirements, objectives, and processes Build for scale by designing holistically, with a focus on flexibility and maintainability Ensure appropriate controls and documentation are followed to create an effective control environment Deal with ambiguity in a rapidly changing business environment, resolve problems and offer impacting solutions Configure and maintain other business systems like Hubspot, Apollo, and Clay Build and optimize integrations between Salesforce and other platforms You may be a good fit if you: Have 3+ years of Salesforce admin experience Have experience implementing and maintaining QTC/CPQ solutions Hold Salesforce Basic and Advanced Certifications (Advanced Administrator certification, Advanced Developer or Platform II certification) Have in-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture Have experience with data migration and integrating Salesforce with other platforms/services Have worked with financial systems such as Stripe and Netsuite (Metronome a plus) Have basic SQL skills and experience working with data warehouses Have proven experience scaling Salesforce implementations in high-growth environments Have experience working closely with and implementing solutions for a fast-growing GTM organization. Possess excellent analytical skills, combined with impeccable business judgment Can communicate effectively with management, sales, marketing, vendors and international teams Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $270,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study:&