Become an agentic organization. Prove the change.
Task Intelligence turns every workflow redesign and role audit into numbers your CFO can verify: hours reclaimed, capacity freed, cost per business unit. Published formulas, stated assumptions, sensitivity by adoption rate. Methodology you can hand to finance.
What We Measure
Four metric categories, measured at task level, rolled up to department. Each has a defined baseline and cadence.
- Tasks completed per hour
- Cycle time per process
- Processing volume per person
Baseline: Pre-redesign task throughput per person
- Error rates
- Rework frequency
- First-pass accuracy
Baseline: Current error and rework rates from ops data
- Hours reclaimed per person per week
- FTE equivalent freed
- Cost per transaction
Baseline: Current labor hours per task category
- Judgment call accuracy
- Escalation handling time
- Skill development velocity
Baseline: Pre-training assessment scores
How We Calculate
The same formulas that run in our audit tools. Published here so you can verify them.
Savings Rates
Formulas
Hourly rate: Role-specific from O*NET wage data (US Bureau of Labor Statistics), adjustable for your market
Annual hours: 50 weeks x 40 hours/week
Included
- Direct labor time savings based on task classification
Excluded
- Implementation costs
- Licensing fees
- Change management time
- Productivity ramp-up period
These are gross savings. Net impact depends on your implementation investment. We model the full cost picture during the engagement.
Sample Analysis: Customer Service Representative
Sample analysis using standard methodology. Your numbers will differ.
For a team of 50: 969.9999999999999 hrs/week saved, ~$2.4M/year at $50/hr
Impact by Adoption Rate
| Adoption | Hours Saved/Week | Annual Savings |
|---|---|---|
| 30% (Conservative) | 291 hrs | $727K |
| 60% (Moderate) | 582 hrs | $1.5M |
| 90% (Aggressive) | 873 hrs | $2.2M |
Full adoption rarely happens in Year 1. We recommend planning with 60% adoption and measuring quarterly.
Generate Your Numbers
The methodology above runs on data from two sources. Pick your starting point.
Redesign a Workflow
Classifies every task in a workflow and produces a measurement framework with baselines and targets across all four categories.
Redesign a workflowAudit a Role
Classifies tasks for any role and calculates hours saved, FTE equivalent, and annual savings per person.
Audit a roleShip the First Task
Fourteen days. Three Simulations, one Competency Assessment. Your team ships a live AI-enabled task, not a certificate.
See the BootcampBecoming agentic is measurable.
Task Intelligence quantifies the change. Start with one workflow. Get real numbers in 14 days.