Anthropic· Sales· New York City, NY; San Francisco, CA
Manager, Healthcare Enterprise Sales
Classified Tasks (17)
Automate 0%Augment 35%Human-Only 65%
Augment (6)
AI assists, human decides
Develop comprehensive, repeatable playbooks for AI transformation across the payer value chain
operational
Create frameworks addressing claims adjudication, prior authorization, care management, member services, provider contracting, Medicare Advantage operations, and risk adjustment
analytical
Translate payer strategic priorities into concrete AI use cases with measurable ROI
analytical
Translate subject matter expertise into repeatable go-to-market strategies for the payer segment
operational
Present at conferences, author white papers, develop case studies, and participate in industry forums to establish Anthropic as the AI partner of choice for payers
communication
Enable field organization through playbooks to drive consistent, high-value outcomes across the payer segment
operational
Human-Only (11)
Requires human judgment
Define and execute AI transformation strategy for health insurance companies and health plans
leadership
Build and lead a specialized payer-focused team to engage with health plan executives on AI strategy
leadership
Develop team members into trusted advisors capable of navigating complex payer organizations
leadership
Engage directly with payer C-suite executives (CEOs, CFOs, CMOs, CTOs, CCOs) to understand strategic priorities
communication
Design multi-year AI transformation roadmaps and multi-million dollar AI transformation initiatives with payer executives
leadership
Guide payers through end-to-end AI strategy definition, implementation, and scaling across claims processing, utilization management, member engagement, and provider network optimization
operational
Serve as Anthropic's subject matter expert on payer operations, business models, regulatory environment (CMS, HIPAA, state insurance departments), and competitive dynamics
analytical
Coordinate with Account Executives, Applied AI Engineers, Customer Success, Product, and Legal teams to execute complex payer deals and implementations
operational
Ensure seamless execution of complex payer deals and implementations across cross-functional teams
operational
Build strategic relationships with payer-focused system integrators, health tech vendors, and industry organizations to scale go-to-market capabilities
communication
Establish and maintain long-term trusted advisor relationships with payer clients
communication
Job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Healthcare Sales Lead within Anthropic's Healthcare & Life Sciences team, you will define and execute our AI transformation strategy for health insurance companies and health plans. You'll build and lead a small, specialized team focused on the payer segment, developing repeatable playbooks that guide payers through end-to-end AI strategy definition, implementation, and scale across their critical business functions—from claims processing and utilization management to member engagement and provider network optimization. This role requires deep domain expertise in the payer business model combined with strategic AI advisory capabilities. You'll become the go-to expert on how Claude transforms payer operations, working directly with C-suite executives at major health plans to design multi-year AI transformation roadmaps. Your playbooks will enable both your team and our broader field organization to drive consistent, high-value outcomes across the payer segment. You'll partner closely with payer executives to understand their strategic priorities—whether reducing medical costs, improving Star Ratings, enhancing member experience, or streamlining administrative burden—and translate these into concrete AI use cases with measurable ROI. Success means establishing Anthropic as the strategic AI partner for the payer industry. Responsibilities: Payer Strategy & Playbook Development: Develop comprehensive, repeatable playbooks for AI transformation across the payer value chain. Create frameworks that address claims adjudication, prior authorization, care management, member services, provider contracting, Medicare Advantage operations, and risk adjustment. Team Building & Leadership: Build and lead a specialized team that deeply understands payer operations and can credibly engage with health plan executives on AI strategy. Develop your team into trusted advisors who can navigate complex payer organizations. Executive Engagement: Partner directly with payer C-suite executives (CEOs, CFOs, CMOs, CTOs, CCOs) to understand their strategic priorities and design multi-million dollar AI transformation initiatives. Build long-term trusted advisor relationships. Domain Expertise: Serve as Anthropic's subject matter expert on payer operations, business models, regulatory environment (CMS regulations, HIPAA, state insurance departments), and competitive dynamics. Translate this expertise into repeatable go-to-market strategies. Cross-Functional Orchestration: Work closely with Account Executives, Applied AI Engineers, Customer Success, Product, and Legal teams to ensure seamless execution of complex payer deals and implementations. Industry Partnerships: Build strategic relationships with payer-focused system integrators (e.g., Cognizant, Accenture, Optum Advisory, Deloitte Health), health tech vendors, and industry organizations to scale our go-to-market capabilities. Thought Leadership: Establish Anthropic's position as the AI partner of choice for payers through conference presentations, white papers, case studies, and participation in industry forums like AHIP, NAHU, and regional Blues plans associations. You may be a good f