Anthropic· Sales· San Francisco, CA
Technical Specialist, Claude Code
Classified Tasks (25)
Automate 0%Augment 80%Human-Only 20%
Augment (20)
AI assists, human decides
Engage with customers post-sale to drive meaningful adoption.
communication
Convert bottom-up developer usage into org-wide adoption through bespoke enablement tailored to the customer's stack, repos, and workflows.
technical
Design customer-specific enablement programs.
operational
Deliver workshops tailored to customer needs.
communication
Run "build your first agent" labs for customers.
technical
Create role-based curricula for engineering, data, platform, security, and knowledge-worker audiences.
creative
Drive deep adoption of proprietary Claude Code capabilities (subagents, hooks, MCP servers, headless mode, managed settings).
technical
Tailor enablement to customers' CI/CD, IDE integration, source control, secure coding, and agentic pipeline workflows.
technical
Integrate Claude Code capabilities into customers' stacks, repositories, and operational workflows.
technical
Support strategic pilots with pre-sales technical enablement.
technical
Define and instrument success criteria for pilots that inform deal closure.
analytical
Carry pilot context into post-sale engagement to ensure a seamless, continuity-focused customer experience.
operational
Work directly with developers to launch Claude Code.
technical
Support department leaders in adopting Cowork.
leadership
Build demo applications and reference implementations in Claude Code and Cowork to prove capabilities.
technical
Explain how agentic AI changes software development during customer engagements.
communication
Answer technical questions from senior engineers about security, scale, and agent behavior.
technical
Run hackathons and builder events to create lasting customer momentum.
operational
Design, scope, and execute on-site and virtual hackathons inside customer organizations.
operational
Provide hackathon playbooks including themes, judging rubrics, and starter templates.
administrative
Human-Only (5)
Requires human judgment
Host office hours for customer teams and developers.
communication
Enable and train champions and AI Center of Excellence leads inside customer organizations to scale the motion independently.
leadership
Partner with Account Executives, Applied AI, and customer engineering leads to scope and run pilots for strategic accounts.
leadership
Present on stage at customer events and Anthropic builder summits.
communication
Demonstrate tools live in customer meetings by opening a terminal and driving the tool.
technical
Job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role: Anthropic launches products at lightning speed and many of them grow at an unprecedented pace, too. For no product is this more true than Claude Code, the fastest-growing software product in history. That said, speed of adoption is not the same as depth of adoption. We’re building a team of Technical Specialists to drive meaningful adoption breadth and depth in our most strategic customers. We’ll do this through delivery of high-quality technical engagement and enablement in the customer’s ~ 90 days before and after contract signature. As a Technical Specialist, you’ll largely engage with customers post-sale. Once an account’s implementation set-up is complete, you’ll convert bottom-up developer passion into org-wide meaningful adoption through bespoke enablement tailored to the customer's stack, repos, and workflows and focused upon deep adoption of proprietary Claude capabilities, which we know drive stickiness. You'll also engage in strategic pilots before signature — partnering with Sales, Applied AI, and the customer's engineering leads to scope the pilot, run the enablement, and instrument the success criteria that close the deal. Carrying that context from pilot into post-sale is what makes adoption stick. This is not a technical implementation role — that work sits with our Implementation Specialists. You'll spend your time in front of developers launching Claude Code, department leaders adopting Cowork, on stage at customer events and Anthropic builder summits, and in Claude Code and Cowork, building the demo apps and reference implementations that prove what's possible. You’re the kind of person engineers want to grab coffee with after your workshops — credible because you can open a terminal in the meeting and actually drive the tool, exciting because you've thought hard about how agentic AI changes how software gets built, and useful because you can answer the next three questions a senior platform engineer is about to ask about security, scale, or agent behavior. What You'll Do: Drive end-user excitement inside enterprise accounts (primary focus) Design and deliver customer-specific enablement programs — workshops, office hours, "build your first agent" labs, role-based curricula for engineering, data, platform, security, and knowledge-worker audiences Drive deep adoption of proprietary Claude Code capabilities that make our tools sticky (subagents, hooks, MCP servers, headless mode, managed settings) tailored to the customer's stack, repos, and actual workflows (CI/CD, IDE integration, source control, secure coding, agentic pipelines) Enable and excite champions and AI Center of Excellence leads inside customer orgs, arming them to scale the motion without you in the room Support strategic pilots with pre-sales technical enablement Partner with Account Executives, Applied AI, and customer engineering leads on pilots for strategic accounts Carry pilot context into post-sale engagement so the customer’s experience is seamless and deeply focused upon their unique needs Run hackathons and builder events that create lasting momentum Design, scope, and run on-site and virtual hackathons inside customer organizations Bring the playbook: themes, judging rubrics, starter