Anthropic· Compute· Sydney, Australia
Data Center Facility Operations Lead
Classified Tasks (13)
Automate 0%Augment 62%Human-Only 38%
Augment (8)
AI assists, human decides
Manage global operations of critical mechanical, electrical, plumbing, and control systems
operational
Develop scalable processes for execution of data center operations
operational
Lead deployment schedules for data center infrastructure
operational
Coordinate with design, engineering, and capacity planning teams
communication
Define expectations and standards for third-party performance across critical operations domains
operational
Create standards for monitoring data center systems, minimizing risk, and managing excursions and incidents
technical
Develop approaches to improve time-to-market and equipment availability while minimizing cost and complexity
analytical
Enable scale-out of operations by optimizing bill of materials, logistics, and physical processes using industry best practices
operational
Human-Only (5)
Requires human judgment
Define and manage end-to-end operations across Anthropic’s fleet of data center infrastructure
leadership
Manage data center partners and vendors
communication
Define Facility Operations strategy including SLAs, incident management, and reporting methods
leadership
Oversee third-party deployment, commissioning, and ongoing maintenance of facility infrastructure such as switchgear, technology cooling systems, and computer room air handlers
operational
Manage partner relationships and align partners with Anthropic operational goals
communication
Job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Facility Operations Lead within the Data Center Infrastructure organization, you will define and manage end-to-end operations across Anthropic’s growing fleet of data center infrastructure. You will be accountable for the global operations management of critical mechanical, electrical, plumbing, and control systems. As a subject matter expert in data center infrastructure and operations, you will develop scalable processes for execution, help manage data center partners & vendors, lead deployment schedules, and maintain close coordination with related disciplines such as design, engineering, and capacity planning. If you are experienced in operations, are passionate about HPC data centers, & enjoy working in complex, fast-paced environments, we welcome you to apply. Responsibilities: Define the Facility Operations strategy including SLAs, incident management, reporting methods, and approaches for reporting. Oversee third-party deployment, commissioning, and ongoing maintenance of facility infrastructure such as switch gear, technology cooling systems, and computer room air handlers. Define expectations and standards to enable third-party success in each of the critical operations domains. Create standards for monitoring data center systems operation, minimizing risk, and effectively responding to/managing excursions and incidents. Develop innovative approaches to improve time to market and equipment availability while minimizing cost and complexity. Enable scale-out of operations through industry best practices optimization of bill of materials, logistics, and physical processes. Manage partner relationships and maintain alignment with Anthropic goals. You may be a good fit if you: Have 10+ years of experience in data center facility operations as a manager, engineer, technical lead or related role. Can demonstrate a proven track record overseeing a portfolio of mission critical systems. Are a subject matter expert in facility operations process development including deployment, commissioning, & maintenance. Are experienced in third-party partner relationship management. Bachelor's degree in relevant domain or equivalent practical experience. It's a bonus if you have: 15+ years of experience managing operations for large scale data centers. An understanding of AI/ML workloads, including power, cooling, and network connectivity Experience supporting technology cooling solutions such as rear door heat exchangers and/or cooling distribution units, Experience managing third-party datacenters such as colo operators and/or contract staffing vendors. Familiarity with data center facilities commissioning processes including developing commissioning plans, creating criteria, and conducting hand-over reviews Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience <