OpenAI· Model Deployment for Business· San Francisco
Forward Deployed Software Engineer - SF
Comp$185K – $325K
Classified Tasks (11)
Automate 0%Augment 73%Human-Only 27%
Augment (8)
AI assists, human decides
Build custom software that leverages OpenAI’s APIs to solve customer problems.
technical
Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.
technical
Prepare detailed scopes of work and project plans for proof-of-concept prototypes and full production deployments.
operational
Design abstractions to solve customer problems and scale speed and quality of delivery across Forward Deployed engagements.
technical
Partner with Forward Deployed Engineers to design and implement scalable solutions for customers.
technical
Collaborate with Research, Product, and Applied Engineering teams to provide actionable customer feedback and ensure seamless customer experiences.
communication
Contribute to internal knowledge bases by codifying best practices and sharing insights gained from customer engagements.
administrative
Integrate customer delivery requirements with core platform development to turn research breakthroughs into production systems.
technical
Human-Only (3)
Requires human judgment
Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.
communication
Work hands-on with customers' technical teams, coding side-by-side to drive projects to completion on their infrastructure.
technical
Collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers on account delivery.
communication
Job description
Forward Deployed Software Engineer - SF | OpenAI Careers ## Forward Deployed Software Engineer - SF Model Deployment for Business - San Francisco Apply now(opens in a new window) **About the team** OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. **About the Role** We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements. You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. **In this role, you will:** * Embed deeply with strategic customers to understand their business challenges and technical requirements in detail. * Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach. * Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments. * Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure. * Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback * Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function. **You’ll thrive in this role if you:** * 7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies - customer-facing experience is highly desirable * Former founder, or early engineer at a startup who has built a product from scratch is a plus * Experience with relational databases like Postgres/MySQL * Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem. **About OpenAI** OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the