OpenAI· Applied AI Infrastructure· San Francisco, New York City, and Seattle
Software Engineer, Developer Productivity
Comp$210K – $490K
Classified Tasks (10)
Automate 0%Augment 60%Human-Only 40%
Augment (6)
AI assists, human decides
Design, build, and maintain foundational systems and tools that engineers use to build ChatGPT and the API
technical
Drive the design, development, and implementation of tools, systems, and processes to accelerate engineering velocity, reduce manual effort, and increase output quality
operational
Use the latest AI tools to re-think team productivity and tooling workflows
creative
Ensure the tools and systems built by the Engineering Acceleration team address identified team requirements
operational
Partner with product engineers to lay the technical foundations for releasing new features and research capabilities
technical
Maintain the reliability of systems built by the team
technical
Human-Only (4)
Requires human judgment
Own and define the strategy, vision, and plan for increasing developer productivity
leadership
Collaborate with internal teams to understand their workflows, challenges, and needs
communication
Guide and advise product engineering teams on best practices for building observable and scalable systems
leadership
Participate in an on-call rotation to respond to critical incidents as needed
operational
Job description
Software Engineer, Developer Productivity | OpenAI Careers ## Software Engineer, Developer Productivity Applied AI Infrastructure - San Francisco, New York City, and Seattle Apply now(opens in a new window) **About the Team** The Applied AI team safely brings OpenAI's technology to the world. We released ChatGPT, Plugins, DALL·E, and the APIs for GPT-4, GPT-3, embeddings, and fine-tuning. We also operate inference infrastructure at scale. There's a lot more on the immediate horizon. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. We serve end-users directly through ChatGPT, and serve developers through our APIs, which power product features that were never before possible. **About the Role** The Engineering Acceleration team designs, builds and maintains the foundational systems that engineers use to build ChatGPT and the API. This is a fast-growing team and you will get a chance to own and define the strategy, vision, and plan for how to increase developer productivity. **In this role, you will:** * Drive the design, development, and implementation of tools, systems, and processes that accelerate engineering velocity, reduce manual effort, and increase the quality of output. * Use our latest AI tools to re-think how we can be the most productive team in the industry. * Work closely with various teams within OpenAI to understand their workflows, challenges, and needs, and ensure the tools and systems built by the Engineering Acceleration team address these requirements. * Bring new features and research capabilities to the world by partnering with product engineers to lay the necessary technical foundations. * Guide and advise product engineering teams on best practices for ensuring observable, scalable systems. * Like all other teams, we are responsible for the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed. **You might thrive in this role if you:** * Have 5+ years of experience in engineering, including 3+ years of experience in infrastructure building tooling for developers. * Have experience-driven empathy for the tools, frustrations, and processes that slow engineering teams down and lead to toil or burnout. * Have a voracious and intrinsic desire to learn and fill in missing skills—and an equally strong talent for sharing learnings clearly and concisely with others. * Are comfortable with ambiguity and rapidly changing conditions. You view changes as an opportunity to add structure and order when necessary. As technical context: at the heart of our infrastructure is a large-scale deployment of GPU nodes running in dozens of Kubernetes clusters across regions. Some core technologies we build with include Terraform, Buildkite, Postgres, Cosmos DB, Kafka, Python, and FastAPI. This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employee. **About OpenAI** OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy