Put AI to work across the newsroom, ad sales, and circulation. One task at a time.
Task Intelligence classifies every task across your publishing operation, from the copy desk to advertising sales to depot distribution, so your teams know exactly what AI should own, what stays human, and what they do together.
Three roles in a publishing operation, redesigned at the task level
These patterns come straight from real job descriptions in a national daily news operation: the copy desk, the response sales desk, and the distribution depot. Each role keeps doing the work. AI takes the load on the routine tasks. The edition still closes on time, the judgment stays with your people.
Copy desk and edition production
AI cowork layer scans the agency wires against what reporters have filed and lists the stories nobody is covering, runs the first-pass copy edit for grammar and house style, and drafts headline, strap, and caption variants for the editor to pick from. The copyeditor keeps news sense, page judgment, and the final read.
Advertising sales planning
AI assembles the client brief: category trends, competition spends, media mix, share of wallet, print share. Drafts the opportunity basket and the proposal skeleton in the client's communication frame. Builds the weekly sales-review pack from booked orders and call logs. The seller keeps the relationship, the pitch, and the close.
Circulation and depot operations
AI reconciles dispatch counts against vendor and agent returns, processes unsold-copy claims, drafts vendor statements, and flags collection exceptions with the history attached. The depot executive keeps the vendor relationships, route decisions, and the exceptions that need a phone call.
Four workflows in media, redesigned live
The roles above run inside workflows. Pick one. The redesign engine produces a before/after view in 30 seconds, tasks that collapse when agents take over, sequential steps that go parallel, net-new agent guardrails the original workflow never had.
Order-to-Cash
Ad billing and subscription revenue run through the same order-to-cash spine as any enterprise. Watch which invoicing and collection tasks collapse into agent steps while credit judgment stays human.
Customer Success
Subscriber retention and advertiser servicing share one shape: monitor the account, spot the risk, reach out before the churn. See where agents watch and people talk.
Reverse Logistics / Returns
Unsold-copy returns are a reverse-logistics workflow: collect, count, credit, dispose. The redesign shows the reconciliation tasks agents absorb and the vendor-facing steps that stay human.
Incident Management
When the e-paper or the CMS goes down at edition time, your incident workflow runs under the hardest deadline in the building. See how agent-native ops compresses the response.
Where AI cowork lands first in a media operation
263 media tasks where the AI takes the load and the human stays on the decision. Pulled live from our task taxonomy. The top 5 are below. 351 more are ready for full automation, expand the list to see them.
351 media tasks ready for full automation›
How we work with media and publishing companies
Co-sponsored model. Functional head (Editor, Head of Response, Head of Circulation, CTO) plus your transformation office in the room together. The Sprint discovers which tasks matter and proves the redesign in 90 days. Then the Transformation Engagement scales it across the operating model, same titles, same editorial standards.
Want a media-specific walkthrough?
20 minutes. We pull your top three task patterns from the dataset and show you the redesign live, with your desks and your edition schedule in the frame.
Book a time